LiftsyncHelp
What's new
Getting Started
Welcome to LiftSyncSign in to LiftSyncFind your way aroundWhat each role can do
Monitoring
Use the mapFind and check your properties and liftsSee what needs attentionAcknowledge and resolve an alertSee a lift's historyCheck activity across all your lifts
Gateways & Signals
Check a gatewayAdd a new gateway and fit it to a liftChange a gateway's detailsSend a command to a lift's gateway
Reports
Run a report and download itThe signal reports: traffic log and activityFind gateways that need attention
Billing
Bill your customers through LiftSyncSet up plans, accounts and who paysCheck and send the monthly invoicesCompare your charges with LiftSync's
Settings
Add or change a property and its liftsKeep on-site contacts up to dateChoose who gets told when something goes wrongChange who's told for one property or organisationManage your organisationInvite people and manage their accessLook after your customers' organisationsManage your lift company's staff
Your Account
Update your details and time zoneChange how you sign in
Help centreBilling
Open portal

Billing

For lift companies: invoice your customers through your own Xero, and see what LiftSync charges you.

  • Bill your customers through LiftSync

    For lift companies: how LiftSync counts your customers' gateways each month and creates their invoices in your own accounting system (Xero), and how to get it ready.

    For:Reseller
  • Set up plans, accounts and who pays

    For lift companies: set the prices you charge, add an account for each customer you invoice, and choose who pays for each organisation's gateways.

    For:Reseller
  • Check and send the monthly invoices

    For lift companies: check each month's invoices, sort out organisations nobody pays for, hold an invoice back if you need to, and send the rest to your accounting system (Xero).

    For:Reseller
  • Compare your charges with LiftSync's

    For lift companies: see what you charge each customer beside what LiftSync charges you, and look up the invoices and plans LiftSync bills you on.

    For:Reseller