LiftsyncHelp
What's new
Getting Started
Welcome to LiftSyncSign in to LiftSyncFind your way aroundWhat each role can do
Monitoring
Use the mapFind and check your properties and liftsSee what needs attentionAcknowledge and resolve an alertSee a lift's historyCheck activity across all your lifts
Gateways & Signals
Check a gatewayAdd a new gateway and fit it to a liftChange a gateway's detailsSend a command to a lift's gateway
Reports
Run a report and download itThe signal reports: traffic log and activityFind gateways that need attention
Billing
Bill your customers through LiftSyncSet up plans, accounts and who paysCheck and send the monthly invoicesCompare your charges with LiftSync's
Settings
Add or change a property and its liftsKeep on-site contacts up to dateChoose who gets told when something goes wrongChange who's told for one property or organisationManage your organisationInvite people and manage their accessLook after your customers' organisationsManage your lift company's staff
Your Account
Update your details and time zoneChange how you sign in
Help centreReports
Open portal

Reports

Run reports on your gateways and their signals, and download them as PDF or CSV.

  • Run a report and download it

    Open Reports, choose an organisation and a period, and download any report as a PDF or a spreadsheet (CSV).

    For:ResellerOwnerAdminOperatorViewer
  • The signal reports: traffic log and activity

    Use the Signal traffic log to list every report from your lifts' gateways, and Signal activity to count them by property.

    For:ResellerOwnerAdminOperatorViewer
  • Find gateways that need attention

    Use Device status to find gateways that have gone quiet, and Battery levels to see which backup batteries need replacing.

    For:ResellerOwnerAdminOperatorViewer