LiftsyncHelp
What's new
Getting Started
Welcome to LiftSyncSign in to LiftSyncFind your way aroundWhat each role can do
Monitoring
Use the mapFind and check your properties and liftsSee what needs attentionAcknowledge and resolve an alertSee a lift's historyCheck activity across all your lifts
Gateways & Signals
Check a gatewayAdd a new gateway and fit it to a liftChange a gateway's detailsSend a command to a lift's gateway
Reports
Run a report and download itThe signal reports: traffic log and activityFind gateways that need attention
Billing
Bill your customers through LiftSyncSet up plans, accounts and who paysCheck and send the monthly invoicesCompare your charges with LiftSync's
Settings
Add or change a property and its liftsKeep on-site contacts up to dateChoose who gets told when something goes wrongChange who's told for one property or organisationManage your organisationInvite people and manage their accessLook after your customers' organisationsManage your lift company's staff
Your Account
Update your details and time zoneChange how you sign in
Help centreGetting Started
Open portal

Getting Started

Sign in, find your way around the portal and set up your organisation.

  • Welcome to LiftSync

    What LiftSync does for you, the handful of words you'll see in the portal, and where you land when you sign in.

    For:ResellerOwnerAdminOperatorViewer
  • Sign in to LiftSync

    Sign in with your email and password or with Google or Microsoft, accept an invitation, and what to do if you can't get in.

    For:ResellerOwnerAdminOperatorViewer
  • Find your way around

    The sidebar, the search box, the alerts bell, the Live indicator, breadcrumbs and where to find your profile and sign out.

    For:ResellerOwnerAdminOperatorViewer
  • What each role can do

    What owners, admins, operators, viewers and lift companies (resellers) can see and do in LiftSync, and how access to an organisation carries down to the organisations under it.

    For:ResellerOwnerAdminOperatorViewer